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Northwind Outdoor Co.

Console

DEMO DATA
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highpotential exposuredetectedDEMO DATA

Order 113-2948044 has no captured payment

Potential exposure

$54.00

Verified loss

Confidence

high 91%

Why?
  • Commerce order exists
  • No payment with matching external order id
  • Window includes capture lag of > 24h

What happened

Order 113-2948044 (113-2948044) totals $54.00 and has no matching captured payment in Stripe or Amazon.

Why we think this happened

Checkout may have marked the order paid locally, the capture webhook dropped, or the payment lives under a different order id.

Calculation

Order total $54.00 with zero captured payments. Classified as potential exposure until the processor object is found or the order is voided.

potential_exposure = order.total WHERE count(payments by order_external_id) = 0

Evidence

  • Order · amazon · 113-2948044

    status=paid total=54.00

    $54.00

Timeline

  1. 2026-08-26 17:40:00 UTC

    Order created

    amazon · 113-2948044

  2. 2026-08-26 17:40:00 UTC

    Payment capture missing

    stripe · No PAYMENT_CAPTURED event

Recommended action

Search Stripe/Amazon for the customer reference. If unpaid, hold fulfillment. Do not auto-refund.

Autopilot eligibility: human approval required

Displayed amount $54.00 is potential exposure — not a promise of recovery.