Problem library

What actually goes wrong

Each page is a real operational failure mode, not a doorway. Quality over volume.

• Amazon inventory mismatchWhy Amazon FBA or seller-fulfilled counts diverge from warehouse and Shopify, how to diagnose it, and how AXIOTRA measures potential exposure.
• Shopify inventory mismatchStorefront available disagrees with warehouse expected stock. Learn the lifecycle, money impact, and the evidence AXIOTRA stores.
• Refunded. Returned. Not restocked.Customer refunded, return received, inventory never restored. How to catch it and what money is actually at risk.
• The order and the capture disagreeShopify order without a capture, Stripe charge without an order, or totals that do not match.
• Selling at a loss, cleanly itemizedSKUs that lose contribution after COGS, marketplace fees and fulfillment. Arithmetic, not a vibe.
• Marked shipped is not shippedMarked shipped with no fulfillment event, missing tracking, or delay beyond policy.
• Drift is a process failureSlow divergence across channels over days, not a single missed webhook.
• Two ledgers for the same refundCommerce refund recorded, processor refund missing — or the reverse.
• The fee that posted twiceIdentical referral or processing fees posted twice. Verified loss when both settled.
• Payouts are not capturesCaptures minus fees do not equal payouts received. Potential exposure until the balance report confirms.
• Amazon refunds, through SP-APIAmazon refunds, returns and inventory dispositions often disagree. Diagnose without scraping Seller Central.